Leadership

People

TMP All Star Award 2021

Salesforce

"Douglas led his UX team by example. He demonstrated equal parts vulnerability and courage, listening and sharing, thoughtfulness and action. This resulted in a high level of trust with all of those he worked with. This trust was further amplified by the level of integrity by which he operated; when Douglas said he would do something he did, which his partners in product management, product marketing, and engineering have greatly benefited from." - Salesforce Peer Nominator

Process

Lean UX Canvas 2.0

Figma

Facilitation tool for cross-functional teams designed to create a customer-centric conversation about the work the team is doing.