TMP All Star Award 2021


"Douglas led his UX team by example. He demonstrated equal parts vulnerability and courage, listening and sharing, thoughtfulness and action. This resulted in a high level of trust with all of those he worked with. This trust was further amplified by the level of integrity by which he operated; when Douglas said he would do something he did, which his partners in product management, product marketing, and engineering have greatly benefited from." - Salesforce Peer Nominator


Lean UX Canvas 2.0


Facilitation tool for cross-functional teams designed to create a customer-centric conversation about the work the team is doing.